Privacy & Cookie Policy

Effective Date: 10th September 2024

MKM Supply Ltd (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit our website, www.maternitypacks.com (“the Website”). By using the Website, you agree to the terms of this Privacy & Cookie Policy.

1. Information We Collect

We collect and process the following personal information when you interact with our Website:

1.1 Information You Provide

When you contact us via the contact form, email, or phone, we may collect personal information such as your name, email address, phone number, and any other details you provide.

If you place an order or make an inquiry, we collect information related to your order, such as billing and delivery addresses, payment details, and the items you’ve requested.

1.2 Information Collected Automatically

When you visit the Website, we may collect certain information automatically, such as your IP address, browser type, operating system, device information, and browsing behavior (e.g., pages viewed and links clicked).

1.3 Cookies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us understand how you interact with our site and allow us to remember your preferences.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To Provide Our Services: To process orders, customize maternity packs, and communicate with you regarding your inquiries or orders.

To Improve Our Website: To analyse how visitors use our site and make improvements to our content and functionality.

To Communicate with You: To send you updates, promotional offers, and information related to our services, if you have opted in to receive such communications.

To Comply with Legal Obligations: To fulfil legal and regulatory requirements, including responding to lawful requests by public authorities.​

3. How We Share Your Information

We may share your personal information with:

Service Providers: Third-party service providers who assist us in operating our business (e.g., payment processors, delivery services).

Legal Authorities: If required by law, we may disclose your information to law enforcement or other government authorities.

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

4. Data Security

We take the security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to request access to the personal data we hold about you.

Correction: You can ask us to correct any inaccurate or incomplete information we hold about you.

Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., if the data is needed to comply with legal obligations).

Objection: You can object to the processing of your personal information in certain circumstances, including for marketing purposes.

To exercise any of these rights, please contact us using the contact details below.

6. Cookie Policy

Our Website uses cookies to enhance your browsing experience and provide personalized content. By using our Website, you agree to the use of cookies in accordance with this policy.

6.1 Types of Cookies We Use

Essential Cookies: These cookies are necessary for the basic functioning of the Website and cannot be turned off.

Analytical Cookies: These cookies help us understand how visitors interact with the Website by collecting information anonymously.

Functional Cookies: These cookies allow the Website to remember your preferences (such as language or region).

Targeting Cookies: These cookies may be used to deliver advertising that is relevant to you.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may impact the functionality of the Website. For more information on how to manage cookies, visit AllAboutCookies.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the effective date will be updated.

9. Contact Us

If you have any questions or concerns about this Privacy & Cookie Policy, please contact us. Email:  info@mkmsupply.com

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